Відгуки з Tripadvisor
Miss Go
The hotel is new. Our room on the 3rd floor doesn't have good window and view. The biryani is not spicy and the chicken fried rice is tasteless. Chef should change the menu and add more appetizing food and good quality of ingredients. The 3 things that stand out is the PROFESSIONALISM of Smitha (receptionist) from the time that we checked in, She managed to provide us what we want for our bed. CLUB SANDWICH 👍🥪 , and The SERVICE, just one call away and less than a minute they are on front of the door with our requests. My midweek relaxation with my husband is pretty much okay. Показати ще
Razan
I stayed here for 2 weeks, It was one of the best cause I moved many hotels in Dubai, the receptionist Vanessa, Bobby, Smiths…the security Lawrance, Joshua and one of the staff called Cherry they were all really helpful, and willing to work they are friendly, and amazing. Cleaning service was okay cause they were late so many times, and I personally feel they can do better in cleaning, and personal hygiene if trained better. Parkings was a bit of issue,but at the end they always managed to find me parking. As for food I was a bit disappointed I ordered once it was very bad, yet they gave me complimentary food to make it up still not everything was good…the place is soo cozy, beautiful and dubai mall is like 10 min away. Thank you kingsgate you actually made my 2 weeks amazing, afterall all your employees were trying their best 🙏🏻🙏🏻 Показати ще
Mohamed Y
This hotel have been my worst hotel experience staff not handy, they don't pick up room service & reception. Rooms are so dirty and not even maintained no hot water was in my room. The catering items are so cheap