Отзывы с Tripadvisor
Radmila B
vcera sem byla......v laznich teplice......za matkou evou r.roz.p....ona tam lezi....od ctvrtka.....od 14.brezna......radmila koupila me obed...v jidelne...tech kam. lazni.....jidelna byla mala.....ale jidlo moc dobre....salaty...voda....cockova..polevka...a pak velikansky rizek pres cely talir.....a k tomu hranolky...moc me to chutnalo......a talir byl veliky....a rizek tez veliky...radmila..praha4..michle....a litomerice
Barbora
Úklid o.k., hygiena termalnich bazénů ve lmi mšpatná, jídlo vynikající včetnè obsluhy, kavàrna Si si, předražená, neustàlá výměna rehab.pracovníka, masáže standardni. Cvičení laxní.Doporučovala bych kultůrniho referenta, nehoþ lázeňský program žàdný.
Julia D
It's a health spa - hotel. Unfortunately I had the experience to stay there. They advertise a package called 'Spa Holiday' but do not have proper facilities or customer service skills to do so. Restaurant staff doesn't know how to smile - which sets you in bad mood for the day ahead. Baths in treatment rooms are quite dirty and staff again not friendly. When I entered the room - it was my biggest disappointment. The room was not up to standard I expected, and certainly not what is shown in the brochure or website. Ceiling is flaking, walls are dirty and scratched, hairs in toilet and shower tray, bed sheet not covering mattress fully, telephone receiver smeared with lipstick and chewing gum stuck to it, dusty flowers hanging on the wall, bathroom heater/radiator dirty as well with something sticky on it. Surely, the rooms should be cleaned before NOT AFTER guest's arrival! As I addressed these issues they tried to clean the room and even offered me another room which was of the same poor standard! I'd like to mention that my cousins stayed there as well and they were given a lovely refurbished and spacious room. I tried to explain that to management that I was not happy with that arrangement considering I was paying more to stay in a room by myself (and my room was absolutely TERRIBLE). All I got from them (from Ms Ullerova - Head of reception and addmission office) was an offer of 10 euros discount off my final bill, which I found quite insulting (considering I was staying there for 11 nights, and my mom stayed there for 3 weeks, whose room was no better). Their director - Mr Vidner was also very unhelpful, failing to even understand my situation and refusing to communicate with me in the end. Complete waste of my holiday time and money. Shame on management for being quite rude and unhelpful. Please think twice before even considering going there!!! Показать ещё