Chief Product Infrastructure Officer (IT) — Join UP!


Chief Product Infrastructure Officer (IT)

Join UP! Tour operator announces a global career opportunity in a headquarter — Chief Product Infrastructure Officer (IT).

The mission of the position is to create and implement the development strategy of product IT infrastructure and successful integration of selected international digital platforms for operation in all markets.

Key areas of responsibility:

✓ Creation and implementation of a development strategy for Tour Operator`s applications as part of the UPfamily’s digital ecosystem to scale the business.
✓ Providing the fulfilment of strategic development goals for the Tour Operator regarding business application architecture.
✓ Managing of development of proprietary travel products and enhancements to selected apps.
✓ Integration of the Tour Operator into a selected international digital platform for operation in all markets.

Key processes:

✓ Systematic analysis of the Tour Operator’s business needs regarding process automation and digitization.
✓ Development and implementation of proprietary IT products that ensure effective and successful business scaling in selected markets.
✓ Migration of the Tour Operator to a selected digital platform for operation in all markets.
✓ Integration of Tour Operator’s application systems with partners.
✓ Development of Tour Operator’s own IT products.
✓ Automation of existing processes related to Tour Operator activities, such as pricing and booking
✓ Customization of external application systems.
✓ Integration of Tour Operator’s business applications into the overall UPfamily IT infrastructure
✓ Ensuring backup for crucial business applications and exchange of data between them.


  • Management and development of the Product Infrastructure team, Join UP!
  • Building effective cross-functional processes and interactions with other departments within the group.
  • Participation in creating the organizational design of the entrusted department.
  • Development, support, and implementation of the Tour Operator’s product infrastructure strategy.
  • Preparation and management of the Tour
  • Operator’s product infrastructure budget.
  • Analysis of Tour Operator’s business processes for automation and digitization purposes.
  • Ensuring Tour Operator’s operation on external digital platforms: searching subcontractors, conducting negotiations, developing an integration plan, and execution.
  • Ensuring reliable backup of key Tour Operator’s business processes in the context of application systems (from an IT solution and personnel perspective).


  • Management experience of 3+ years
    Experience working in system tour operator companies of 3+ years
  • Comprehensive experience working with application systems in the tourism industry
  • Proven experience participating in and/or leading complex cross-functional projects
  • Experience in developing and implementing product infrastructure for tour operators
  • Strong project management skills
  • Leadership qualities
  • High level of risk management
  • Focus on personal development and team development
  • Results-oriented
  • High level of English proficiency.

Компанія пропонує:

  • An ambitious leadership role in the fast-growing multinational team Join UP!
    Opportunities to implement your expertise and continuous development in a Growth mindset culture
  • Ability to directly influence the company’s business results
  • Long-term cooperation and competitive financial motivation
  • Direct subordination to CEO Joins UP!
  • Remove/office format of cooperation (compensation in case of relocation).
  • Intellectually challenging and rewarding work
  • Discounts on Join UP! Tours and service tickets on SkyUp flights.

If you have significant practical expertise in developing IT apps (back-end) for Tour operators and are ready for a new level-up, 

Please, send your CV to [email protected]

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